Top Gun Front Desk consists of nine ninety-minute, interactive webinars from your salon. Your team will join other front desk professionals from across North America and learn from them as well. This is an easy, convenient, and affordable way to learn the vital skills, systems, and techniques to create a winning front desk team. What is included in the tuition? Course Handouts, live recordings of each module, hands-on guidance from a certified trainer, and online VIP access to the Top Gun Front Desk systems. Modules 1 & 2: Wow first impression and mastering phone etiquette. Modules 3 & 4: Accelerate sales and pre-booking. Module 5: Consistently turbocharge the guest experience. Modules 6 & 7: Overcoming turbulence and stabilizing the guest experience. Hosted by Inspiring Champions.
